Without a doubt, moving can be stressful. Of course, over time, many begin to find value in hiring a professional mover versus dealing with doing the hard work themselves. In particular, moving in South Florida can be a real aggravation due to the heat coupled with rules put forth by the various gated communities. Thus, when a customer does take the first step in hiring the pros to make the move that much easier, valuation should be something that is discussed.
In the world of moving and storage, whether the clients are moving locally or nationwide, coverage that is provided to the consumer is not insurance. Rather, it is referred to as valuation coverage and not all movers provide this type of peace of mind to their customers. At White Glove Moving & Storage, we are proud to provide valuation and openly discuss the options it offers during the complimentary survey. Keep in mind, onsite surveys are now performed both in person and virtually. One of the reasons we want to offer both options, is because we enjoy providing pricing and preparing our crews with the real details. That is only possible when our trained teams are able to see what is needing to be move and learn more about the details of where it is going or coming from. This is very true when it comes to interstate moves. As an agent with Bekins Vanlines, we work hard to help our customers understand the specifics of their move while alleviating the stress incurred while juggling the logistics of moving a great distance.
Once the survey is complete, our relocation specialists then take the time to learn more about the customers goods and their expectations of the move. No matter if it is near or far, there are some precautions that our team encourages customers to take to help safe gaurd their items like crating glass tops or custom crates for artwork that has its own lighting. Suggestions such as these are made whether the client chooses to pack themselves or opts for a full pack by the pros. It is important to notate, that which is packed by owner cannot be covered by valuation. No matter how you decide to handle packing, during the conversation, our team knows to ask pertinent questions and can identify high value items that helps to navigate the options of valuation. For example, an antique collectible chandelier worth an appraised value of over seven thousand dollars should be included in the valuation coverage whether it is highlighted as an individual piece or part of the entire shipment. Whereas, a standard rocking chair with no real high value wouldn’t need to be covered on its own, though it would be covered if there was protection taken out for the entire shipment which is based on weight.
Of course, should some sort of a claim arise from a bump of the wall to the accidental dropping of a piece during the off load, there are a few ways that this is addressed when valuation coverage is at play. If it can be fixed, a repair person is sent out as soon as possible to remedy it. Repair over replacement is always encouraged and sometimes this results in no deductible even needing to be paid. Other times, when full replacement of something is a must, the client is given a new item or check minus the deductible fees. Keep in mind, with years of experience under our belt, our team strives to avoid claims to the best of our ability. Still, things do happen and there are a lot of potholes throughout the country that can cause issues during transit. Valuation protection is always encouraged and the cost effective nature of the options makes selecting that coverage an affordable solution for peace of mind for your prized possessions.
