Tag Archive for: white glove moving and storage

treasure coast movers

Q&A with White Glove President, Caleb Clements

Celebrating 22 years as trusted moving and storage providers, White Glove proudly calls the Treasure Coast home and cherishes its role as a community partner. Recently, we had a Q&A session with White Glove’s President, Caleb Clements, to discuss the industry and share insights on trends amidst our rapidly growing population.

Q: The secret is out that the Treasure Coast is a desirable place to live because of its overall safety, and “affordability with a coastline.”  Are newcomers choosing new construction or pre-built homes? What is the split of those coming from another state versus elsewhere in Florida?

A: New construction is very attractive right now for those who do not want the maintenance older homes require.  Homeowners’ insurance is also easier to get and at a greater savings for new construction. So, we are seeing a lot of our customers opt for the new resort type of communities found throughout our area and the state.

At White Glove Moving & Storage, we are proud of our new construction expertise and protocols, making the experience as seamless as possible for our customers.  As an interstate agent with Bekins Vanlines, we help families relocate both into and out of Florida with ease, doing as much or as little as they need done. Yet, there are many folks coming to the Treasure Coast from south Florida who enjoy the slower speed our cities have to offer.

Wherever your move takes you, we provide free estimates and bound pricing. Our team was recently recognized as Bekins Van Lines’ Agent of the Year. With our exceptional crew, we take pride in offering competitive rates without hidden fees. As a Torch Award-winning company with an A+ rating from the Better Business Bureau, we are committed to excellence. After all, as Benjamin Franklin wisely noted, “The bitterness of poor quality far outlasts the sweetness of a cheap price.”

Q: Homes priced right are selling as quick as 1-4 months. What happens if someone does not know where they are moving to yet?

A: The average new construction house can take 12-18 months to complete. Since day one, White Glove has been able to alleviate the stress of where prized possessions can be kept safe. Our unique warehouses, equipped with loading docks and top-notch security, provide climate and humidity-controlled storage for our customers complete with detailed inventory lists of their items ensuring everything we bring in comes out on move day.

Unlike the many self-serve storage facilities popping up all over, our full-service storage does not allow unsupervised access to anyone and requires an appointment to view the inventory. We are the best solution for those who want to take advantage of a stress-free storage solution where the only detail needed is your move out date. The best part is that this comes at an incredibly competitive price point.

Q: What about homeowners who wish to renovate?

Moving and storage solutions for renovations is a big part of our business. For contractors to do their jobs, be it new flooring or fresh paint, having household items out of the way makes the entire process faster and better.  Our trained movers can simply shift items within one’s home or bring it all into our storage facility for as long as needed; no long term storage commitments required.

Q: Many say hiring a professional moving company is too expensive or have heard horror stories. Why choose White Glove?

Choosing the cheapest mover is the common denominator of the horror stories shared about unethical moving brokers who take deposits and never show or worse, hold items hostage until a higher fee is paid. Our team is two decades strong because we support local and do right by our customers and employees. Our relocation specialists spend the time to understand the customers’ needs, educate them on the moving process, and offer up tips to ensure the relocation goes as easy and stress free as possible. We do not spend money on billboards or pay to sponsor a professional sports team, rather we support local youth sports and charities headquartered here. We do not require deposits and stand by our pricing because every move requires an in-home or virtual survey. I am proud of my team and the good work we do. At White Glove, we aim to be your top choice for movers and deliver the best moving experience possible.

white glove moving and storage

Bekins Spire and Top Customer Service Award Winners

Being a trusted moving and storage partner in the Treasure Coast of Florida is rewarding. In 2024, White Glove Moving & Storage is celebrating 22 years of continued service. In part, because of the hard work and dedication of our team along with great systems and software to ensure a smooth moving experience. Another part, because of our ability to help with the moving needs of our “neighbors” when they aren’t just going from one house to the next locally, it is when a bigger, much longer move is needed.

Since 2017, being an interstate agent with Bekins vanlines has helped us to be a top rated resource for folks moving into and out of Florida. From our relocation experts onsite getting the details correct, to the our long haul coordinator putting all the pieces and drivers together, to the Bekins umbrella itself; we are able to give them a worry free move from start to finish. It makes us proud to perform such good work while also earing their praise in the community.

Hence, being recognized by Bekins for those efforts seems worthy of highlighting. The 2023 Customer Loyalty Awards recognizes agents who have met the following criteria in a calendar year:

  1. Net Promoter Score (NPS) of 70 or better (combined NPS for van line-hauled and self/designated-hauled orders).
  2. Minimum of 10 customer NPS ratings.
  3. Customer Experience Report (CXR) response rate (CXRs received/delivered orders) that is equal to or better than the network CXR response rate. We are thrilled to be recognized

Next, we are happy to report being a Spire Award recipient as well. This award recognizes Wheaton | Bekins agents who have achieved “Excellent” or “Very Good” scores in four of the eight Quality benchmarks, and in four of the eight Customer Experience Report (CXR) benchmarks, with no “Poor” scores for the calendar year.

Locally headquartered with a nationwide presence, White Glove Moving & Storage values the strong reputation we have cultivated over the years and welcomes the opportunity to be your mover. Always a free estimate and jobs can be internal movers for an upcoming renovation or a big cross country relocation. We are here to assist. As well as here to make you smile. Please, check out our weekly corny chuckle here.

white glove moving

2023 Torch Business Award Finalist-White Glove Moving & Storage

For more than 100 years, the Better Business Bureau has been helping people find businesses, brands and charities they can trust. With millions of views annually, people turn to the BBB Serving Southeast Florida & the Caribbean as a resource for finding BBB Accredited Businesses, news/events and utilizing services while also checking over 6.95 million business reviews.

Annually the BBB hosts the Torch Awards. This event brings in the large networks brightest and best in a healthy competition of submissions for the title of Torch Award winner based on a company’s ethics from staff to vendors and their community at large. The awards are given out based on the company’s size of employees and judges give marks based on various criteria.

For 2023, five years after having been the 2018 Large Company Torch Business Award recipient, White Glove Moving was again honored as one of the top 3 finalists for companies with up to 75 employees.

The moving and storage industry is labor intensive and in south Florida, hot and often challenging with afternoon rainstorms and such. It is an honor to have happy customers, vendors, and staff that enjoy the overall performance we give each day to make moving as pleasurable and cost effective as possible.

We hope to be your mover of choice offering a variety of services in addition to full pack and moves, locally or nationwide.

  • Free estimates/ no deposits/no change date fees/no credit card processing fees
  • Full service moving locally, across the state, across the country or internationally.
  • Simple fast moves for senior downsizing.
  • Art hanging and installation
  • Furniture assembly
  • Shifting of items internally in preparation of family or renovations
  • Storage, climate, and humidity controlled, short or long term.

white glove moving

white glove moving

2023 Affiliate of the Year for the Martin County Realtors of the Treasure Coast

Being recognized for hard work and consistency is rewarding. At White Glove Moving, Storage & Delivery we are proud to be an active affiliate member of the Martin County Realtors of the Treasure Coast association. For the past five years, Anna Valencia Tillery has proudly served as the affiliate chair for the organization and helps to put on an event a quarter to engage the realtors with fun filled activities. At the Annual Awards & Installation Luncheon on Friday, September 22nd, with a Martin Arts theme, the incoming board and new president, Stephen Ngo are recognized along with awards given out. As the winner is being described in words, no names are mentioned, which added such buzz in the room as members tried to guess the winner of each award. It was exciting to hear fun facts about our company’s involvement leading up to the unveiling of the name. It was the description of the lively, interactive, and memorable presentations that helped all the audience quickly discern that Mrs. Valencia Tillery, Director of Marking for White Glove Moving & Storage would be the winner.

Of course, Affiliate of the Year was not the only award. The Martin County Realtors of the Treasure Coast also gave out the following awards in recognition of the service and dedication to various causes these members have making them highly deserving of acknowledgement for their endeavors:

🌟REALTOR® of the Year: Dan Carmody

🌟Distinguished Service: Bill Dean

🌟Community Service: Jason Flannery

🌟Community Service: Krista Singleton

🌟Affiliate Member of the Year: Anna Valencia Tillery

🌟Affiliate Company of the Year: Manchester Insurance

home on the treasure coast

June Edition of Home on the Treasure Coast

With a new name, the publication is proud to feature multiple local businesses that are father led and serve as a great options for celebrating the holiday locally. For example, Neese Roofing is expanding and has two of his three sons collaborating with him. Another great featured story, Jason Coley is a real estate leader for the region and has both his son and daughter working on his team along with his wife at the helm. Another exciting feature is the full article on the Environmental Learning Center making exploring nature fun and informative for families. Plus, incredible listings and stellar real estate teams making the Treasure Coast a desirable place to call home. Enjoy this month’s edition, happy reading!

home on the treasure coast

Click here to read.

treasure coast movers

May Edition of Treasure Coast Real Estate & Local Living

In this Treasure Coast Real Estate & Local Living issue, we explore mother inspired businesses throughout the region. Plus, terrific real estate agents and impressive properties for investors and new home buyers alike. Additionally, there are wonderful advertisers who work in conjunction to make the area we live a fantastic place ranging from title companies that span from mother to daughter all the way to cruise planners.  It is a great edition with a calendar of events and so much more. At White Glove Moving & Storage, we are thrilled to be a trusted advertiser for each county as Martin County movers, Port St. Lucie County movers, and Indian River County movers as well as provide the editorial content to make it such a quick and worthwhile read.

Click here to read.

treasure coast movers

April Edition of the Treasure Coast Real Estate & Local Living

At White Glove Moving, Storage & Delivery, we are proud of our communities and are thrilled to partner with this publication to highlight wonderful events and the power of real estate in our region. In the April issue, we learn more about our Martin County Friends at In the Shade. For dining, we get an overview of Spritz located in downtown Stuart. Plus, an overview of some of that county’s most impressive and most affordable homes listed on the market.

For St. Lucie County, it is a tender story about the mission and creation of Safe Passages Pet Cremation; so appropriate for Easter as we discuss the rainbow bridge. Then, Indian River County gives a family focus to Vero’s True Colors Salon and Spa. It’s an incredible recap of their journey and what makes their salon different from the rest. Both of these regions also have incredible properties to showcase along with valuable partners that make a real estate transaction possible.

Additionally, there are calendar of events for each county including Easter egg hunts and more. It is a joy to work with a number of our area’s finest realtors and providing worth while content each month. Enjoy!

Click here to read and share.

Bekins agent of the year

Agent of the Year for Bekins Vanlines 2022

Bekins Vanlines, celebrating 130+ years of continual interstate moving and storage expertise, awarded White Glove Moving, Storage & Delivery of Vero Beach, FL with the prestigious 2022 Agent of the Year during the fourth annual Van Line Summit & Awards Gala.

White Glove has been servicing Florida’s Treasure Coast and surrounding areas since 2002 and joined the Bekins family in late 2016. White Glove Moving & Storage has continually earned Agent of the Month and the coveted X Factor for our quality drivers. Out of more than 250 fellow Bekins agents, this award is an honor seldom achieved and is a testament to the outstanding staff because of our ability to put customers first while maintaining quality, professionalism, and empathy for our fellow agents, drivers and van line employees.

“White Glove was started in 2002 as a receiving and delivery company,” said Caleb Clements. “Fast forward to today, and we provide high quality moving, receiving, storage and delivery services with pricing that can accommodate any budget.”

Other recent awards include: the 2022 Spire Quality Award (which the company has won every year since 2016), the 2022 Customer Loyalty Award, the 5 Years of Service Award, the 2022 Bronze Hauling Award and the 2022 Silver Sales Award followed up with the April 2022 Driver of the Month Award won by Darrel Stinson. Check out the Bekins Agent of the Year video here.

The White Glove Moving, Storage & Delivery team can be reached by phone at 772-778-4740, in person at 2175 45th St, Vero Beach, FL 32967 and online at www.whitegloveusa.com.

treasure coast insider

A Testimonial That Means So Much!

Without a doubt, White Glove Moving & Storage takes pride in being a top notch mover. Our relationship with Bekins Vanlines allows us to help people relocate over state lines into and out of Florida, it is a great relationship! So, with a great reputation locally earning referrals from realtors and residents from the Treasure Coast to family members and clients moving to the region are often passed along to us.  Though, the term White Glove is not the same as our company and the name itself can be used by others in other states. Sometimes potential customers can be mistaken when just doing a simple online search and that is what happened in this story shared by Kurt Gradel on the Treasure Coast Insider.

Listen here.

As always, White Glove enjoys serving the needs of our customers and being a good place to work for our staff. It means a great deal to be a trusted resource for helping with the heavy lifting whether it is one piece or many; near or far. It is always a free estimate and guaranteed top notch service every step of the way. If supporting a company that works closely with the community and its nonprofits and local businesses means something to you, we ask to be your go-to when needed.

treasure coast movers

New Talk Radio Shows To Enjoy

As your trusted Treasure Coast movers, we take great pride in being able to provide quality listening content each week.

Here’s some of our most recent shows for you to enjoy from the Treasure Coast Insider:

By giving a Welcome to Your New Home Bag to each customer who moves with us locally, providing quality reading material is important. Our White Glove team is proud to be a contributor to this publication and help with its distribution.

As proud fine art movers, we enjoy being able to support the arts. Here’s the latest from our friends at Martin Arts:

 

Contact

2175 45th Street, Vero Beach, FL 32967 | Map It!
Phone: 772-778-4750
Fax: 772-778-8234

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