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White Glove Moving & Storage Celebrates 2021 Success with a National Award for Sales & Quality Service

In many ways, 2021 was a tough year for small business owners. Thousands of businesses closed during the beginning of the pandemic to stop the spread. Then was the issues related to staffing resulting from the “great resignation.” Local business, White Glove Moving & Storage, however, has some good news to celebrate: the company earned Bekins Van Lines’ Silver Sales Award for 2021 for their hard work in a challenging environment. Bekins is the fourth largest household goods carrier in the United States, and White Glove, alongside about 400 agencies nationwide, partners with the van line for all their interstate moves. Bekins’ sales recognition award program recognizes agencies within the network who educate customers moving into or out of Florida and book their moves over the course of the year. The volume figures used for the various award levels are a summation of booking revenues for those customers moved. White Glove Moving & Storage is one of only ten Bekins agencies to achieve the Silver Sales Award in 2021.

“The environment has been tough,” said A.J. Schneider, President of Bekins Van Lines. “ White Glove has perfected the art of educating customers on the interstate moving process and setting their expectations for the whole process. They’re really a guide for the customer through what can be a stressful endeavor, so it’s not surprising so many customers want to work with this group.”

Additionally, this local leader is also the recipient of the Spire Award. The Spire program is designed to recognize moving companies in the Bekins Van Lines network that offer quality experiences to those using their services. It combines customer feedback and other Service Excellence performance metrics with data throughout the moving process to determine whether the agent has met the high-quality criteria. White Glove received the distinctive Spire Award again, which honors moving companies in the network that consistently provide an excellent moving experience for their customers, during the recent vanline summit accepted by Principle, Caleb Clements.

white glove moving and storage

“Customer satisfaction is imperative for service companies like ours that earn much of our new business through referrals. We survey customers after their moves and reward agents who earn high marks with the annual Bekins/Wheaton Spire award,” said A.J. Schneider. “We’re proud to announce that White Glove, headquartered in the Treasure Coast of Florida, has treated people so well in 2021 that they have achieved this distinction of quality.”

In summary, the team at White Glove is proud of the work we do to make moving as easy, cost effective and pleasurable as possible. We hope to be a “go-to” resource for you to mention to friends and family who may want to plan a move in the future whether it’s local or nationwide. As always, it is a free estimate and with proper planning and notice; ideal dates can be reserved.

white glove moving and storage

Mid-Size Company of the Year

Caleb Clements New President of White Glove Moving

White Glove Moving, Storage & Delivery is proud to announce that Caleb Clements will be serving as President of this growing company established in 2002.

Mr. Clements has served as VP of Internal Operations.  Having graduated from the University of Central Florida in 2005 with a B.A. in Business Management, he brings a tremendous amount of financial and business experience to the leadership of the firm.

With his picture on all of White Glove’s trucks and marketing collateral, it was a natural fit to have him help catapult the company to its next level of success.

Phil DeLange, owner and CEO, is looking forward to a more relaxed role with this transition and states, “Caleb is a great leader and has a terrific vision for how to take us even further while maintaining all our staff that does so well in their roles.”

Mr. Phil DeLange, owner/CEO and Caleb Clements, President

When asked why he was excited to take on this new responsibility, Mr. Clements shared, “Vero Beach and the surrounding area have grown leaps and bounds in the past four years and White Glove has grown right along with it.  With all this company does to better the community and the lives of its employees we are blessed to experience great loyalty from both customers and staff. I know that White Glove’s future is bright and we look forward to exceeding expectations for many more years to come.”

Contact

2175 45th Street, Vero Beach, FL 32967 | Map It!
Phone: 772-778-4750
Fax: 772-778-8234

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