Bekins Vanlines – White Glove Moving, Storage, and Delivery

White Glove Moving & Storage Takes Home National Honor

March 31, 2025

Local moving company earns distinctive van line award for hauling household goods.

The Federal Motor Carrier Safety Administration (FMCSA) continues to legislate for safer conditions on U.S. roads, something Bekins Van Lines – winner of the 2024 Fleet Safety Award in the Over 10 Million Miles category – works hard to support. White Glove represents a big part of those more than 10 million safe miles, enough to earn Bekins Van Lines’ 2024 Bronze Hauling Award.

Bekins Van Lines is the fourth largest household goods carrier in the United States, and White Glove – alongside more than 350 agencies nationwide – partners with the van line for all interstate moves. Bekins’ hauling award program recognizes agencies within the network who transport the goods of customers moving into or out of Florida over the course of the year. The volume figures used for the various award levels are a summation of transportation revenues for those customers moved.

“We’re proud of receiving the 2024 Fleet Safety award on behalf of our drivers and agencies, who work day in and day out to make sure our roads are safe,” said Mark Kirschner, CEO of Bekins Van Lines. “White Glove is a key partner that allows Bekins’ customers to enjoy great service.”

White Glove Moving, Storage & Delivery is one of just 13 Bekins agencies to achieve the Bronze Hauling Award in 2024. This is the [ordinal, i.e. fifth] Bronze Hauling Award for White Glove.

White Glove can be found at 2175 45th St. Vero Beach, FL or contacted at [772-778-4750.

About Bekins Van Lines

Wheaton | Bekins is one of the world’s most highly regarded providers of transportation services. The van line owns five household goods relocation brands, Wheaton World Wide Moving, Bekins Van Lines, Stevens Worldwide Van Lines, Arpin Van Lines and Clark & Reid. The van line is the fourth largest household goods carrier. Headquartered in Indianapolis, Ind., through its brands Wheaton | Bekins offers private and corporate domestic and international household goods relocation services as well as special commodities and logistic services. The United States military is one of the company’s largest customers. The van line is partner to more than 350 Wheaton and Bekins agents nationwide. To learn more, visit www.bekins.com/why-bekins/partners.

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Customer Loyalty Award from Bekins Vanlines

March 18, 2025

White Glove Moving & Storage Earns Customer Loyalty Award

National organization awards White Glove with top quality honor.

Vero Beach, FL. — White Glove Moving, Storage & Delivery, an agent of Bekins Van Lines, recently earned the distinctive Customer Loyalty Award, an award from the van line honoring moving companies that achieve a Net Promoter Score® (NPS) of 70 or above.

“An NPS score of 70 is almost unheard of in the service industry,” said Mark Kirschner, CEO of Bekins Van Lines. “We’re proud to announce that White Glove has garnered this rating from customers through their exceptional work in 2024.”

The Customer Loyalty program is designed to recognize moving companies in the Bekins Van Lines network that offer the highest possible quality experiences to those using their services. Agents must receive at least ten responses throughout the program year and meet or exceed the van line’s average response rate.

White Glove is located at 21745 45th St Vero Beach, FL. 32967 and can be reached at 772-778-4750 or online at WhiteGloveUSA.com.

About Bekins Van Lines

Wheaton | Bekins is one of the world’s most highly regarded providers of transportation services. The van line owns five household goods relocation brands, Wheaton World Wide Moving, Bekins Van Lines, Stevens Worldwide Van Lines, Arpin Van Lines and Clark & Reid. The van line is the fourth largest household goods carrier. Headquartered in Indianapolis, Ind., through its brands Wheaton | Bekins offers private and corporate domestic and international household goods relocation services as well as special commodities and logistic services. The United States military is one of the company’s largest customers. The van line is partner to more than 350 Wheaton and Bekins agents nationwide. To learn more, visit www.bekins.com/why-bekins/partners.

Q&A with White Glove President, Caleb Clements

August 23, 2024

Celebrating 22 years as trusted moving and storage providers, White Glove proudly calls the Treasure Coast home and cherishes its role as a community partner. Recently, we had a Q&A session with White Glove’s President, Caleb Clements, to discuss the industry and share insights on trends amidst our rapidly growing population.

Q: The secret is out that the Treasure Coast is a desirable place to live because of its overall safety, and “affordability with a coastline.” Are newcomers choosing new construction or pre-built homes? What is the split of those coming from another state versus elsewhere in Florida?

A: New construction is very attractive right now for those who do not want the maintenance older homes require. Homeowners’ insurance is also easier to get and at a greater savings for new construction. So, we are seeing a lot of our customers opt for the new resort type of communities found throughout our area and the state.

At White Glove Moving & Storage, we are proud of our new construction expertise and protocols, making the experience as seamless as possible for our customers. As an interstate agent with Bekins Vanlines, we help families relocate both into and out of Florida with ease, doing as much or as little as they need done. Yet, there are many folks coming to the Treasure Coast from south Florida who enjoy the slower speed our cities have to offer.

Wherever your move takes you, we provide free estimates and bound pricing. Our team was recently recognized as Bekins Van Lines’ Agent of the Year. With our exceptional crew, we take pride in offering competitive rates without hidden fees. As a Torch Award-winning company with an A+ rating from the Better Business Bureau, we are committed to excellence. After all, as Benjamin Franklin wisely noted, “The bitterness of poor quality far outlasts the sweetness of a cheap price.”

Q: Homes priced right are selling as quick as 1-4 months. What happens if someone does not know where they are moving to yet?

A: The average new construction house can take 12-18 months to complete. Since day one, White Glove has been able to alleviate the stress of where prized possessions can be kept safe. Our unique warehouses, equipped with loading docks and top-notch security, provide climate and humidity-controlled storage for our customers complete with detailed inventory lists of their items ensuring everything we bring in comes out on move day.

Unlike the many self-serve storage facilities popping up all over, our full-service storage does not allow unsupervised access to anyone and requires an appointment to view the inventory. We are the best solution for those who want to take advantage of a stress-free storage solution where the only detail needed is your move out date. The best part is that this comes at an incredibly competitive price point.

Q: What about homeowners who wish to renovate?

Moving and storage solutions for renovations is a big part of our business. For contractors to do their jobs, be it new flooring or fresh paint, having household items out of the way makes the entire process faster and better. Our trained movers can simply shift items within one’s home or bring it all into our storage facility for as long as needed; no long term storage commitments required.

Q: Many say hiring a professional moving company is too expensive or have heard horror stories. Why choose White Glove?

Choosing the cheapest mover is the common denominator of the horror stories shared about unethical moving brokers who take deposits and never show or worse, hold items hostage until a higher fee is paid. Our team is two decades strong because we support local and do right by our customers and employees. Our relocation specialists spend the time to understand the customers’ needs, educate them on the moving process, and offer up tips to ensure the relocation goes as easy and stress free as possible. We do not spend money on billboards or pay to sponsor a professional sports team, rather we support local youth sports and charities headquartered here. We do not require deposits and stand by our pricing because every move requires an in-home or virtual survey. I am proud of my team and the good work we do. At White Glove, we aim to be your top choice for movers and deliver the best moving experience possible.

Top Producer Panel 2024

August 9, 2024

In Florida, the real estate market is shifting and slowing. Recently, the Women’s Council of Realtors of Stuart-Martin conducted a Top Producers Panel at the beautiful Sandhill Cove Retirement Living campus. Six of the region’s most established and leadership oriented agents participated to share their insights and advice to a sold out audience.
As a trusted affiliate with the organization, White Glove Moving & Storage was happy to help support the event as a sponsor and moderator of the panel questions. Anna Valencia Tillery, Director of Marketing for White Glove, invited each panelist up to the stage one by one with the help of their bios beginning with:

Christy Bearse, CPA, ABR®, CLHMS™ GUILD™, GRI, PSA, REALTOR® who we learned came to Florida in 1992 and has a love of numbers having earned her Bachelor’s degree in accounting from Bentley University in Waltham, Massachusetts. With a forte in representing golf communities and waterfront, Christy is the Martin County Realtors of the Treasure Coast (MCRTC) President-Elect and was named 2012 REALTOR® of the Year for Martin County Realtors® of the Treasure Coast, who just so happens to love all dogs and bicycling.

Roz DeGraff, celebrating 22 years in the business is a renowned Treasure Coast top producer and holds a Certified Residential Specialist (CRS) designation while also being certified in Senior Real Estate, Distressed properties, and Luxury Home Specialist. Prior to real estate, Roz was as valued Delta upper management professional overseeing the Service, Sales, and Training departments yet much of her heart belongs to our nation’s proud veterans and her husband of 35 years, Roger. They are members Vietnam Veterans of America, Martin County Chapter 1041 and assisted in facilitating the Commemorative Bricks sale and installation in Stuart’s Memorial Park and the Military of Purple Heart Memorial inside Indian Riverside Park.

John Gonzalez is the managing broker of Engel & Völkers Stuart who, as a young boy, accompanied his father on his appointments to preview homes and development sites throughout South Florida and the Treasure Coast. Along the way, John owned a successful food service business, served as an investment advisor, and was the vice president of a large regional bank. Originally licensed to sell real estate in 1981, he returned to the estate industry in 2003 and has been holding key leadership roles within the industry ever since including being the 2019 MCRTC President and RPAC chair.

Susan Maxwell, proudly celebrating 20 years in real estate has multiple designations including: Certified Luxury Home Marketing Specialist, Certified Listing Professional, Certified distressed property specialist. In addition to being a loving mother and wife, she is the lead agent in a team of 8 Realtors in addition to an admin and marketing specialist, in all closing about 135 transaction per year. In her free time, she enjoys reading, running and boating and most recently, golf.

With over 41 years of experience in the world of real estate, HB Warren with the Keyes Company offered up his expertise as an agent who works almost exclusively in residential and rental properties yet comes from an extensive background of master planning large community developments. In the industry, HB’s leadership roles include: Florida Realtors District 3 Vice President, FR Land Use and Sustainable Development Chair, FR Resort and Second Home Chair, MCRTC Past-President, President, President Elect, Vice President, Director, Strategic Planning, Government Affairs, Golf/Habitat for Humanity, RPAC, Awards, Finance, Nominating, Holiday Event Task Force, Value Proposition Task Force, Public Relations Task Force, and Commercial Task Force. He and his wife of 41 years have been residents of Martin County for over 30 years and feel fortunate to witness the growth of this charming coastal community.

Lastly, Andy Spears, MCRTC 2021 and 2022 President of MCRTC and 2022 Realtor of the Year, is a skilled negotiator with an MBA from Carnagie Mellon University, The Wharton School. He Specialties in residential, investment property, waterfront, boating and golf communities and relocation. Andy was raised in Martin County and is graduate of Martin County High School and the University of Florida.

The questions covered topics ranging from the value of working on a real estate team to methods of handling the real estate market downturns. Interestingly, each panelist embraced an appreciation for technology and modern outlooks while keeping the human aspect of every transaction at the root of their success. Whether in the world of real estate or within civic groups, all the panelists found value in taking on leadership roles and establishing themselves as experts has gotten them additional business as well as exposure over the years.

White Glove was able to share some its value by offering up numbers strategically placed at each table and giving the fresh basil plant serving as the centerpieces to the lucky winner in the chair that had the hidden number on it. 22 represented the company’s number of years in business, perfecting its craft. 0 was for the cost of an estimate whether in person or virtually. 133 was the length of time our interstate vanline, Bekins, has been around offering up long-distance moving services. $1200 gave guests an idea of the average cost for a local move. Whereas, 52 showcased the number of employees and livelihoods we support and 30+ highlighted the number of charities and organization we collaborate with. Yet, it was the final number of 16 that bore repeating because it gives peace of mind to customers should items need to stay on a truck due to hiccups at closing or for the assurance that large jobs can be done in one fell swoop as needed. It was impactful to make that point and then show off the new edition of Treasure Coast Home & Living with assorted sized trucks from the White Glove Moving & Storage fleet adorning the cover.

With a delicious lunch, impressively renovated venue , top producing agents, quality guests, and a well constructed committee, the event was well executed and will be a memorable learning experience for all who attended.

Moving with Pets: Advice & Tips

July 1, 2024

Whether moving across the street or country, moving with a pet can add some extra stress to a move. Will your pet like the new space? Are they able to fly or will you have to drive? What if there is a delay in the delivery and if so, how will that affect your pets’ comfort? With over 22 years of moving experience, our White Glove Moving team has some really useful tips to share along with the help of our vanline, Bekins:

Remember, choosing to have an onsite complementary survey prior to your move is the best way to be educated about the entire process. With 52 full time employees, we have the ability to make moves of all sizes and distances a reality. Keeping in mind, demand is still high and proper planning with at least 2-4 weeks advanced notice is best to ensure dates and expectations are all met with ease. The estimate takes approximately one hour and can be done in person or virtually utilizing smart phone technology. It is our sincere wish to be the movers you choose to help make your relocation as cost effective and pleasurable as possible. Happy planning!

Bekins Spire and Top Customer Service Award Winners

March 6, 2024

Being a trusted moving and storage partner in the Treasure Coast of Florida is rewarding. In 2024, White Glove Moving & Storage is celebrating 22 years of continued service. In part, because of the hard work and dedication of our team along with great systems and software to ensure a smooth moving experience. Another part, because of our ability to help with the moving needs of our “neighbors” when they aren’t just going from one house to the next locally, it is when a bigger, much longer move is needed.

Since 2017, being an interstate agent with Bekins vanlines has helped us to be a top rated resource for folks moving into and out of Florida. From our relocation experts onsite getting the details correct, to the our long haul coordinator putting all the pieces and drivers together, to the Bekins umbrella itself; we are able to give them a worry free move from start to finish. It makes us proud to perform such good work while also earing their praise in the community.

Hence, being recognized by Bekins for those efforts seems worthy of highlighting. The 2023 Customer Loyalty Awards recognizes agents who have met the following criteria in a calendar year:

Net Promoter Score (NPS) of 70 or better (combined NPS for van line-hauled and self/designated-hauled orders).
Minimum of 10 customer NPS ratings.
Customer Experience Report (CXR) response rate (CXRs received/delivered orders) that is equal to or better than the network CXR response rate. We are thrilled to be recognized

Next, we are happy to report being a Spire Award recipient as well. This award recognizes Wheaton | Bekins agents who have achieved “Excellent” or “Very Good” scores in four of the eight Quality benchmarks, and in four of the eight Customer Experience Report (CXR) benchmarks, with no “Poor” scores for the calendar year.

Locally headquartered with a nationwide presence, White Glove Moving & Storage values the strong reputation we have cultivated over the years and welcomes the opportunity to be your mover. Always a free estimate and jobs can be internal movers for an upcoming renovation or a big cross country relocation. We are here to assist. As well as here to make you smile. Please, check out our weekly corny chuckle here.

So Proud to be Agent of the Year for Bekins Vanlines

May 30, 2023

Thanks to the Bekins Vanline family, we were given a terrific video to share. It was a wonderful experience that interviewed staff members from all departments. To see it come together and play in its entirety on the big stage was a proud moment indeed.

Please take a peak yourself! Click here.

On behalf of the entire team at White Glove Moving & Storage, it is an honor to be a trusted resource when it comes to needing help with the heavy lifting. Moving near or far, we value being a go-to mover of yours. It is always a free estimate and no deposits are required. Though, as we welcome the demands of summer moving season, it is important to remember that booking early is key to getting the specific dates you want. Wishing everyone a safe and fun filled summer.

Agent of the Year for Bekins Vanlines 2022

March 6, 2023

Bekins Vanlines, celebrating 130+ years of continual interstate moving and storage expertise, awarded White Glove Moving, Storage & Delivery of Vero Beach, FL with the prestigious 2022 Agent of the Year during the fourth annual Van Line Summit & Awards Gala.

White Glove has been servicing Florida’s Treasure Coast and surrounding areas since 2002 and joined the Bekins family in late 2016. White Glove Moving & Storage has continually earned Agent of the Month and the coveted X Factor for our quality drivers. Out of more than 250 fellow Bekins agents, this award is an honor seldom achieved and is a testament to the outstanding staff because of our ability to put customers first while maintaining quality, professionalism, and empathy for our fellow agents, drivers and van line employees.

“White Glove was started in 2002 as a receiving and delivery company,” said Caleb Clements. “Fast forward to today, and we provide high quality moving, receiving, storage and delivery services with pricing that can accommodate any budget.”

Other recent awards include: the 2022 Spire Quality Award (which the company has won every year since 2016), the 2022 Customer Loyalty Award, the 5 Years of Service Award, the 2022 Bronze Hauling Award and the 2022 Silver Sales Award followed up with the April 2022 Driver of the Month Award won by Darrel Stinson. Check out the Bekins Agent of the Year video here.

The White Glove Moving, Storage & Delivery team can be reached by phone at 772-778-4740, in person at 2175 45th St, Vero Beach, FL 32967 and online at www.whitegloveusa.com.

A Testimonial That Means So Much!

February 16, 2023

Without a doubt, White Glove Moving & Storage takes pride in being a top notch mover. Our relationship with Bekins Vanlines allows us to help people relocate over state lines into and out of Florida, it is a great relationship! So, with a great reputation locally earning referrals from realtors and residents from the Treasure Coast to family members and clients moving to the region are often passed along to us. Though, the term White Glove is not the same as our company and the name itself can be used by others in other states. Sometimes potential customers can be mistaken when just doing a simple online search and that is what happened in this story shared by Kurt Gradel on the Treasure Coast Insider.

Listen here.

As always, White Glove enjoys serving the needs of our customers and being a good place to work for our staff. It means a great deal to be a trusted resource for helping with the heavy lifting whether it is one piece or many; near or far. It is always a free estimate and guaranteed top notch service every step of the way. If supporting a company that works closely with the community and its nonprofits and local businesses means something to you, we ask to be your go-to when needed.

White Glove Moving is Bekins Agent of the Month for June 2022

July 11, 2022

Celebrating 131 years of continual service, Bekins Van Lines has selected White Glove Moving & Storage as the Agent of the Month for June 2022. The award is given to the interstate agent for Bekins Van Lines that exemplifies founders John and Martin Bekins’ philosophy of putting customers first and the characteristics of: quality, professionalism, empathy for customers, fellow agents, drivers and Bekins employees. With over 200 agents in the Bekins network, this recognition is an acknowledgement of White Glove’s ongoing dedication to quality service.

Since joining Bekins system in 2018, White Glove operates from over 60,000 square-feet of warehouse space and a fleet of sixteen trucks. Without a doubt, White Glove serves as a single source for all of its customers’ relocation needs. Locally and nationwide, the company handles all aspects of relocation from packing, loading, installation and transportation of household goods for residential and corporate relocations. White Glove Moving, Storage & Delivery also does a robust commercial business working with interior design firms and hoteliers to handle their furniture, fixtures, and equipment for a variety of projects throughout Florida.

White Glove’s corporate headquarters is located at 2175 45th St. Vero Beach, FL 32967 and proudly supports the community, its staff and customers in a number of capacities. As a result, we are proud to serve the Treasure Coast and much of Florida’s Atlantic coastline and beyond.

About Bekins Van Lines
Bekins Van Lines, Inc. is one of the world’s most highly regarded providers of transportation services. The van line is the fourth largest household goods carrier. Headquartered in Indianapolis, Ind., Bekins offers private and corporate domestic and international household goods relocation services as well as special commodities and logistic services. The United States Military also is one of the company’s largest customers. To learn more, visit www.bekins.com.

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