Tag Archive for: spire awards

Bekins Spire and Top Customer Service Award Winners

Being a trusted moving and storage partner in the Treasure Coast of Florida is rewarding. In 2024, White Glove Moving & Storage is celebrating 22 years of continued service. In part, because of the hard work and dedication of our team along with great systems and software to ensure a smooth moving experience. Another part, because of our ability to help with the moving needs of our “neighbors” when they aren’t just going from one house to the next locally, it is when a bigger, much longer move is needed.

Since 2017, being an interstate agent with Bekins vanlines has helped us to be a top rated resource for folks moving into and out of Florida. From our relocation experts onsite getting the details correct, to the our long haul coordinator putting all the pieces and drivers together, to the Bekins umbrella itself; we are able to give them a worry free move from start to finish. It makes us proud to perform such good work while also earing their praise in the community.

Hence, being recognized by Bekins for those efforts seems worthy of highlighting. The 2023 Customer Loyalty Awards recognizes agents who have met the following criteria in a calendar year:

  1. Net Promoter Score (NPS) of 70 or better (combined NPS for van line-hauled and self/designated-hauled orders).
  2. Minimum of 10 customer NPS ratings.
  3. Customer Experience Report (CXR) response rate (CXRs received/delivered orders) that is equal to or better than the network CXR response rate. We are thrilled to be recognized

Next, we are happy to report being a Spire Award recipient as well. This award recognizes Wheaton | Bekins agents who have achieved “Excellent” or “Very Good” scores in four of the eight Quality benchmarks, and in four of the eight Customer Experience Report (CXR) benchmarks, with no “Poor” scores for the calendar year.

Locally headquartered with a nationwide presence, White Glove Moving & Storage values the strong reputation we have cultivated over the years and welcomes the opportunity to be your mover. Always a free estimate and jobs can be internal movers for an upcoming renovation or a big cross country relocation. We are here to assist. As well as here to make you smile. Please, check out our weekly corny chuckle here.


2175 45th Street, Vero Beach, FL 32967 | Map It!
Phone: 772-778-4750
Fax: 772-778-8234

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